🔄 Heart & Stripes Returns & Exchanges Policy

At Heart & Stripes, we want you to love your gear as much as we loved creating it. If something isn’t right, we’ve got you covered.

✅ Returns

• Returns are accepted within 30 days of delivery.
• Items must be unused, unwashed, and in original condition with tags attached.
• Final Sale items, limited editions, and clearance products cannot be returned.

📩 To start a return, email us at support@heartnstripes.com with your order number and reason for return.

🔄 Exchanges

• Exchanges are available for different sizes or colors of the same product (if in stock).
• If the requested item is unavailable, we’ll issue store credit or a refund.

💲 Refunds

• Once your return is received and inspected, you’ll be notified by email.
• Refunds are processed back to your original payment method.
• Refunds may take 5–10 business days depending on your bank or card provider.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item was incorrect or defective.
• If you received a damaged or wrong product, contact us immediately — we’ll cover shipping and fix it at no cost.

⚡ Non-Returnable Items

• Gift cards
• Limited edition collaborations
• Items marked as “Final Sale”