Welcome to the Heart & Stripes website. By using our website (www.heartnstripes.com), purchasing our products, or accessing any services, you agree to abide by the following Terms & Conditions. Please read these terms carefully, as they contain important information about your rights and obligations. If you do not agree with any part of these terms, please do not use the website.
1. Introduction
These Terms & Conditions govern your use of Heart & Stripes' website and the purchase of any products available on the website. By using the site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You also agree that any information you provide is accurate and complete.
3. Product Information and Availability
Accuracy: We strive to ensure that the product descriptions, images, pricing, and availability on the website are accurate. However, occasional errors may occur, and Heart & Stripes reserves the right to correct any inaccuracies or omissions.
Availability: Product availability is subject to change without notice. We cannot guarantee that all products will be in stock at the time of your order.
Colors: While we attempt to display product colors as accurately as possible, the actual colors you see may vary due to your screen settings and device.
4. Pricing
All prices on the Heart & Stripes website are listed in USD and are subject to applicable taxes.
Heart & Stripes reserves the right to modify prices without prior notice. However, once an order is confirmed, the price at the time of purchase will remain applicable to that transaction.
Discounts, promotions, or special offers cannot be combined unless otherwise specified.
5. Orders and Payment
Order Confirmation: After placing an order, you will receive an email confirming receipt of your order. This confirmation does not guarantee product availability.
Payment Methods: We accept major credit cards, debit cards, PayPal, and other secure payment methods. Payment is required at the time of placing the order.
Order Cancellations: Heart & Stripes reserves the right to cancel any order for any reason, including but not limited to suspicion of fraud, pricing errors, or product availability issues. If your order is canceled, you will be notified and refunded.
6. Shipping and Delivery
Shipping Policy: We ship orders to addresses within the United States and select international locations. Delivery times and shipping costs may vary based on your location and the shipping method chosen at checkout.
Shipping Delays: Heart & Stripes is not responsible for shipping delays caused by external factors (e.g., weather, customs clearance). We will, however, work to resolve any issues that arise during shipment.
Risk of Loss: Once the order is shipped, the risk of loss and title for the items pass to you. Heart & Stripes is not responsible for packages lost or damaged during shipping.
7. Returns and Exchanges
Return Policy: We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
Refunds: Refunds will be issued to the original payment method once the returned item is inspected and approved. Please note that shipping costs are non-refundable.
Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Return Shipping: Customers are responsible for the return shipping costs unless the item is defective or incorrect.
8. Intellectual Property
All content on the Heart & Stripes website, including but not limited to product designs, logos, images, text, and graphics, is the property of Heart & Stripes and is protected by intellectual property laws.
You are not permitted to use, copy, distribute, or reproduce any part of the website’s content without prior written consent from Heart & Stripes.
9. Privacy Policy
Your privacy is important to us. By using the Heart & Stripes website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can review our full Privacy Policy [here].
10. Limitation of Liability
Heart & Stripes is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products from the website.
In no event will our liability exceed the amount paid for the specific product or service that caused the alleged damage.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the state of Pennsylvania, without regard to its conflict of law principles. Any disputes arising under or related to these terms shall be resolved in the courts of Philadelphia, Pennsylvania.
12. Changes to Terms & Conditions
Heart & Stripes reserves the right to update or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of the website after any modifications constitutes acceptance of the updated terms.
13. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact our customer service team at:
Email: support@heartnstripes.com
Phone: 1-800-555-1234
Address: Heart & Stripes, 123 Fashion Ave, Philadelphia, PA 19107
By using the Heart & Stripes website, you acknowledge that you have read and agree to these Terms & Conditions.